Privacy Policy

1. Introduction

Welcome to Cash Zebra, a platform created and managed by Apex Eagle Solutions and AdzVortex Solutions LLP. We are dedicated to protecting your privacy and securing your personal information. This Privacy Policy explains how we gather, use, share, and safeguard your data in accordance with applicable laws and regulations, including the guidelines provided by the Reserve Bank of India (RBI).

2. Information We Collect

• Personal Information: Details like your name, email address, contact number, and payment details, collected during registration or other interactions.
• Device Information: Information about your device, such as IP address, operating system, and browser type.
• Usage Data: Insights into your platform activities, including pages viewed, features utilized, and time spent, to improve your user experience.

3. Use of Collected Information

We utilize the data collected to:

• Provide and enhance our services.
• Process transactions and facilitate rewards.
• Communicate updates, offers, and promotional materials.
• Ensure compliance with legal and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share data with:

• Service Providers: Trusted third parties assisting in service delivery under strict confidentiality agreements.
• Legal Authorities: When legally required or to protect our rights and users' safety.

5. Data Security

In line with RBI’s Master Directions on Prepaid Payment Instruments (PPIs), we employ stringent security measures to prevent unauthorized access, alteration, or disclosure of your data. These measures include:

• Encryption
• Secure servers
• Regular security audits

Our priority is maintaining the highest standards of data protection.

6. Compliance with RBI Guidelines

Cash Zebra complies with RBI’s Master Directions on Prepaid Payment Instruments (PPIs) as it offers monetary rewards via regulated payment systems like UPI and Paytm. Key compliance areas include:

• Classification of PPIs: Adhering to RBI’s classifications, such as Small PPIs and Full-KYC PPIs, with specific operational guidelines for each.
• Operational Guidelines: Following permissible activities, loading limits, and KYC requirements for each PPI category.
• Customer Protection Measures: Implementing security protocols, fraud prevention, and grievance redressal mechanisms.

For more details, refer to the RBI Master Directions on PPIs.

7. User Rights

You have the right to:

• Access and review your personal data.
• Request corrections to inaccurate information.
• Withdraw consent for data processing, subject to legal constraints.

8. Cookies and Tracking Technologies

Our platform uses cookies to improve your experience. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our services may include links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.

10. Changes to This Privacy Policy

We may revise this policy periodically. Significant updates will be communicated via email or prominent notices on our platform.

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